Testimonials What Our Customers Are Saying About Us
My wife and I had a very pleasant and quick experience with Joseph. I would and will be recommending your company to people in the future. The biggest difference between Doug's and some of your competitors was the fact that Joseph checked all my appliances and faucets. The other three companies I had come look at my problem didn't even check my water pressure. Glad I went with Doug's in the end. Thank yall!
Timothy Whetstone came to look at my old water heater because 7-8 minute showers were turning cold. He determined that one element was bad and that it’s so old (26 years) that he wouldn’t recommend trying to repair it. He worked up several estimates for a replacement based on different criteria. That was helpful to compare prices and options. Besides that he explained, in lay terms, how new water heaters are installed, what needs to be installed within and why. He made it easy to understand.He also checked one of the bathtub faucets that had been leaking into the tub after a shower only to discover that it wasn’t a plumbing problem, but an old faucet that just needed a good cleaning and a very inexpensive part replaced. He could have tried to sell me a new expensive fixture, but was honest with me about what was needed.I’m totally impressed with his knowledge, his ability to explain things in ways I could understand, and his honesty.
Brandon was thorough, knowledgeable, and capable. He laid out three options and acted promptly on my request.
Adrian was very helpful, quick, and thorough doing a hydrostatic test for us. Happy he was our guy!
Brandon did a great job identifying the issue at my home. Service was on time and he was very informative. Would definitely call them again.
Brandon was great! He unraveled a plumbing mess left by the previous owner. He explained the issue and gave options to fix it. Thanks!
Timothy was great! I had an issue with the water heater. Helped fixed the issue and diagnosed the underlying cause. Taught me a lot!
Tim was professional, courteous, very knowledgeable, and helpful as he assessed my plumbing needs.
Thank you for the help Josh! I had to leave on my property Josh came out went right away diagnosing the problem quickly finding the leak and giving me multiple options. Couldn't have asked for better service would recommend to anyone.
Joshua did an excellent job!!! He was very polite and easy to talk to. He was thorough in explaining to me of what he was planning to do. I’m very satisfied and happy with his work!!! Thanks, Joshua, for a job well done 👍 👏🏻⭐️⭐️⭐️⭐️⭐️
Josh was punctual, courteous and very knowledgeable. I really appreciate what he did for us. I will call him fir my next plumbing need.
Extremely pleased with Joshua. Found the problem , explained the problem, and informed what was necessary and cost to perform and complete the work.
Had a Leak in a wall due to a rodent. Brandon came right and had the problem fixed in no time. Good company, these are my go-‐-to guys for plumbing Brandon is an Ace!!!!.
What a pleasure dealing with Brandon Taylor and his helper today! This walk-in jetted tub was something I thought I would ever want or use, but now that it is needed, and it heats properly, it will be a joy to have and far safer than getting up and down from a regular tub. I highly recommend Brandon and your company, and look forward to having technicians back Fri to install a tankless hot water heater and run a line through my attic to give me hot water in a half bath lavatory.Once again, Brandon discovered the problem with my not getting hot enough water and had a solution! What he could not complete yesterday afternoon , will be done today. I am so happy to have technicians like him doing work for me! Your company is fortunate to have him!
Both technicians worked hard and overtime all day really appreciate them doing a good job and being efficient.
